At Momo Skate Shoes, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

  • Personal Information: When you place an order, we may collect your name, email address, phone number, shipping/billing address, and payment details (e.g., credit card information, which is processed securely via third-party payment providers).
  • Non-Personal Information: We automatically gather data such as your IP address, browser type, device details, and website usage (e.g., pages visited, time spent) using cookies and similar tracking tools. This helps us improve site performance and tailor your experience.

2. How We Use Your Information

  • To process and fulfill your orders (e.g., shipping, delivery updates).
  • To communicate with you about your purchases, including order confirmations, tracking info, and returns.
  • To improve our products, services, and website based on usage patterns.
  • To send promotional offers or updates (only if you opt in to our newsletter; you can unsubscribe at any time).

3. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes using secure socket layer (SSL) encryption for online transactions, limiting access to your data to authorized staff only, and partnering with trusted payment processors (e.g., PayPal, Stripe) who comply with industry security standards.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data with:

  • Service providers (e.g., shipping companies, payment processors) to fulfill your order.
  • Legal authorities if required by law or to protect our rights, property, or safety.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information (contact us using the details below).
  • Opt out of marketing emails by clicking the “unsubscribe” link in our messages.
  • Disable cookies through your browser settings (note: this may affect site functionality).

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review it regularly.

For questions, contact us at:
Email: info@momoskateshoes.com
Phone: +852 56524630
Address: No. 1480 North Panyu Avenue, Guangzhou, China